The hottest just call center system helps Huasheng

Just call center system helps Huasheng appliance build an integrated service of e-commerce platform

Ningbo Huasheng Appliance Co., Ltd. integrates R & D, production, manufacturing and sales, specializing in the production and sales of incubators, emergency power supplies, vacuum cleaners, vehicle fans, water purifiers, air pumps, waxers, chargers, work lights, barbecues and other products. The company is located in Simen Industrial Park, Yuyao, Ningbo, Zhejiang Province. With the advantages of Yuyao China Light Industry Mold City and the largest Chinese plastic material market in Asia, the company has developed for more than 20 years, such as dish springs and shrapnel. At present, Huasheng electric appliance is a group enterprise with an area of 60000 square meters, a construction area of 35000 square meters and more than 500 employees. The products are exported to Europe, America, Australia, the Middle East, Southeast Asia and other countries and regions, and Huasheng brand is well-known at home and abroad. In order to enhance the production and R & D capacity of the company's products, Huasheng Electric Appliance has an annual production assembly line and testing equipment that can support 5million sets of design styles in line with ergonomics and modern trends. Through actively attracting professional technical talents, the company has 82 R & D personnel and management personnel with medium and senior technical titles. With advanced technology and production equipment, the quality of Huasheng's products has been fully guaranteed. The company has passed the ISO9001 quality management system certification, and its products have obtained CE, GS, UL, BS, e mark, SAA, ROHS, PAHs, FDA and other international safety regulations certification, and has established an ERP enterprise resource information management platform. Huasheng's products mainly cover incubators, emergency power supplies, air pumps This is a 14 series of stool vacuum cleaners, spotlights, work lights, waxers, vehicle fans, blowers, chargers, heaters, barbecues, water purifiers, plastic modifications, etc. that will react to ultraviolet rays and produce color changes

in order to better provide customer service and marketing, Huasheng Electric decided to build a system that can reduce the cost of raw and fuel materials by increasing the proportion of medium and low-grade fine ore in the call, connect with the existing business system, and create the integration of e-commerce platform, so as to maintain a good relationship with customers, establish customer loyalty, and better realize internal management and platform operation. Through multiple screening, Shenzhen Jishi communication company was finally selected to provide services for it. The latest version of v5.8 outbound version of Jishi communication has a fresh interface, perfect functions, and more humanized. When the product was displayed, it has deeply attracted the attention of customers. Huasheng Electric has now invested in a small call center system, and other branches will continue to expand in the future. It is believed that through the sincere cooperation between the two sides, the performance and service of Huasheng Electric will be further improved